mevo frequently asked questions

Below are commonly asked questions we received from mevo users so far. We highly recommend you browse the questions below or check out the mevo chat forum before submitting a support question to the MEVO team. There is a very good chance you will find your answer below.

1. General

Is mevo sold on any third-party websites?

At the present time, mevo can only be purchased through flightscopemevo.com, Amazon and Top Shelf Golf. If you see mevo for sale on any other third-party sites, contact our Support or Sales teams to run the serial number(s) prior to purchasing the unit(s). This will help to avoid fraudulent transactions.

Is the mevo covered by a warranty?

Yes - all units are covered by a 12 month limited hardware warranty, which covers defects in materials and workmanship.

What is included in a mevo purchase?

Along with your mevo, you will receive a USB charging cable, 50 metallic stickers, a carrying pouch, and a manual.

2. Hardware & Technology

Does mevo have a built-in camera? How is the video recorded?

No, mevo does not have a built-in camera. The video is taken with the camera on your mobile device within the mevo app. The mevo radar synchronizes the action video clip, which is recorded on your device automatically, resulting in an overlay of your captured data on the video clip of your swing.

What is the size of a mevo?

Dimensions: 3.55 x 2.76 x 1.18 in

Weight: 0.4375 lbs

Does mevo have its own power source?

Yes. The battery life is up to 4 hours on a full charge.

*Please note that mevo will power off automatically after 3-5 minutes of no use. The power button is only used to turn on the mevo and cannot be used to turn it off.

Does mevo work with BodiTrak or FocusBand?

Mevo works with FocusBand but does not work with BodiTrak.

How long does it take to reach a full charge?

Mevo’s battery reaches a full charge in about two hours. Charging times will vary with different charging voltages.

3. Mobile Devices & Apps

What mobile devices are compatible with mevo?

Apple:
(all devices require iOS 10.0 or later & Bluetooth 4.0)

iPhone 4s & up

iPad 3

iPad Air

iPad Air 2

iPad Pro

iPad mini

iPad mini 4

iPad/iPad mini with retina display

Android:

Samsung Galaxy

Android 5.0 & up

Do the apps support metric and non-metric units of measurement?

Yes: In Settings you can choose between Metric(km/h, m, seconds etc ) , Imperial( mph, feet and inches etc) or Scientific(m, seconds, m/s etc) units.

4. Data & Accuracy

Are there any conditions that can affect or interfere with mevo's performance?

Yes. Mevo's performance can be affected by fluorescent lighting, heavy machinery, excess metal, and/or any rotating objects (fans, air conditioning units, etc.) in the surrounding area.

Can mevo record video with data overlay?

Yes. Once you select video in the settings, the app will access the camera on your mobile device. In addition, slow motion video is available for mobile devices that have the feature.

Does mevo simulate ball flight?

No.

Does mevo work in low light conditions?

Yes. Radar technology does not require direct sunlight for accurate measurement and is completely unaffected by low light conditions! However, mevo's performance can and may be affected by fluorescent lighting.

5. Mevo for Golf

Will the app have a combine feature?

There is not a combine feature at this time, but we are working on having one in the near future!

Is there a practice driving range view with the app?

No, there is no driving range view.

Can you input more than 14 clubs in the app?

Yes, there is an unlimited number of clubs that can be added.

Can the app accept the club loft of each club?

Club loft can be input manually for reference purposes only.

Can mevo be used indoors and outdoors, and how much space is required?

Yes, mevo can be used indoors and outdoors. The space requirements for indoors is 8 feet of ball flight and 4-7 feet behind the impact. In total you will need up to 15 feet of space.

Where should the mevo unit be placed for best results?

Your mevo should be placed 4-7 feet behind the golf ball on the ground. We have seen the best results with wedges at 4 feet and drivers at 7 feet, specifically with higher club speeds.

What is the purpose of the small metallic stickers you sell for golf balls?

Metallic stickers are needed in an indoor environment in order for the Mevo to accurately measure ball spin.

Can metallic sharpies be used instead of stickers?

Not currently, but we are working on additional solutions that will make this possible in the near future.

What type of ball spin does mevo show?

Mevo shows backspin, but does not show spin axis.

What data parameters are displayed?

Carry distance, club head speed, ball speed, smash factor, vertical launch angle, spin rate, apex height, and flight time.

Can mevo measure dispersion and lateral distance for golf ball tracking?

No. However, mevo does provide carry distance, club head speed, ball speed and many other valuable data parameters!